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How do I return an item?

Return Policy
Monkey Edge only sells top shelf gear and we want you to be stoked with your purchase. However, if you are not happy, we have the following return policies:

- You must notify us within three business days of the item being delivered.

- All returns MUST have a Return Authorization from Monkey Edge prior to being sent back.

- You have three days from receipt of item to contact us and request a Return Authorization (RA) number.

- All items must be returned in the same condition as they were received. This means if you carried the item, put on any wear, or cut something. itís yours. We also require all original packaging, inserts, hardware, and anything else that came with the item. If we don't get all the parts and packaging back, we will not accept the return.

- You are responsible for the item until it reaches us, so please send insured and packed well. If we sent it to you in a box, send it back to us in a box. If an item is damaged in transit or is lost due to poor packaging, you will have to file an insurance claim as we will not be issuing a refund and will return whatever pieces we have back to you.

- Returns must be received 14 days (21 for international orders) from the date you were issued an RA number. Returns received past that time period will be charged a handling fee.

- Please allow 5-7 business days for us to process your return. You will be issued a refund for the cost of the item minus original shipping charges. If your order qualified for our free shipping deal, we will deduct the actual cost of shipping your order from the refunded amount.

- Other fees may apply for special handling/cases.

Returns are subject to a 10% restocking fee!
Monkey Edge is still a small business. We are not Wal-Mart. Returns cost us money in credit card fees, labor, etc. Not to mention, it is tying up gear that could have been sold instead of being shipped back and forth.
  • We have had obviously used knives returned to us.
  • People breaking out microscopes and wanting the same knife model sent over and over till they get a "perfect" one.
  • People who are either indecisive or get scared when the credit card bill comes due and have returned more knives than they have kept.
If you fall into any of these categories, please do everybody a favor and buy your gear at a show where you can hold it first hand.
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